District Operations Manager

Field Management Minneapolis, Minnesota Milwaukee, Wisconsin

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Description

Reporting to a Divisional V ice P resident , a District Manager oversees and leads all operations, and employee s with in a defined geographic area. DM is responsible for both origination of business and fulfillment of services to customers.

Essential Duties & Responsibilities

Sales and Business Development (25-35%)

 Work with RVP, RCDD and/or DSM to develop and execute a revenue growth plan aligned with C ompany strategy and objectives by developing new customers and expanding relationships.

 Partner with DSM and RCDD to sell new customers and maximize existing business opportunities .

 Build and solidif y relationships with key customers and networks to initiate relationships with prospective customers .

 Develop and implement sales solutions that ensure maximum penetration of customers and the market .

 Drive results using strategic selling skills and negotiation abilities that create a win-win for the customer and Dent Wizard.

 Align with National Sales and Marketing leadership to support business development and proactively promote services .

Operations ( 35 - 4 5%)

 Lead and manage a team to maximize effective ness and efficien cy of resources, technician s and capital .

 Direct recruit ing activities with hiring managers and talent acquisition resources to ensure top talent and proper staffing in support of existing customers and new business expectations .

 Expediently and professionally addresses all customer, operational, and performance concerns .

 Closely support direct reports/managers optimizing day-to-day operations .

Personnel ( 15 - 2 0%)

 Create a positive, productive working environment consistent with Dent Wizard’s Core Values .

 Recruit, hire and retain technician base at or above budgeted targets.

 Ensure managers possess the necessary skills and are empowered to identify and resolve customer and personnel concerns in a proactive, respectful , and fair manne r .

 Communicate regularly, consistently, effectively, and candidly .

 Create and implement plans for managers and employees to be appropriately trained and equipped for current and potential business including technical, administrative and management skills.

 Identifies performance issues and develops plans to address and redirect .

Administration (10-20%)

 Lead Q Process to ensure complete participation and drive Vital Few and MITs .

 Lead and execute DW’s Blueprint Strategy to deliver Desired Superior Outcome expectations .

 Responsible for achieving annual budget goals such as revenue and EBITDA .

 Along with FP&A team, u tilize quantitative tools to drive financial and operational performance .

 Manage and deliver key metrics to exceed company goals.

 Leads preparation of 7-step capital requests .

 E valuat e and recommend investment decisions regarding headcount, coverage patterns, equipment, etc.

Required Qualifications

 Combined minimum experience of 3 years in a district route and auction leadership role required

 Profitable management of a P&L of at least $1.5M in revenue annually

 Experience managing other leaders and staffs of 20

•  Travels overnight approximately 10 – 20%

   Result-driven

   Positive, motivating leadership style

   Flexible, resilient, diplomatic, tolerant

   Active listener; credible and persuasive communication style that empowers others and leads decisively

   Successful strategy implementation and results

   Track record of leading and implementing positive change

  Preferred Qualifications

   District dealer route and auction experience both strongly preferred